Terms & Conditions

1. Acceptance of Terms

By using the services of Centro Benessere di Zheng Xiaoyan, you agree to be bound by these terms and conditions. If you do not accept these terms, please do not use our services.

2. Services Provided

Centro Benessere offers:

• Traditional and therapeutic massages
• Oriental holistic therapies
• Hair services (at selected locations)
• Wellness consultations

3. Bookings and Cancellations

Bookings: Appointments can be made online through our website or by phone.

Cancellations: Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may result in a 50% service charge.

Changes: We reserve the right to modify or cancel appointments due to force majeure, always offering a suitable alternative.

4. Payments

Payment can be made in cash or by card at our locations. Prices are subject to change without notice.

We offer promotional packages and seasonal discounts. Specific terms will be communicated at the time of purchase.

5. Health Conditions

Clients must inform staff of any medical conditions, allergies, or pregnancy before receiving any treatment. Centro Benessere reserves the right to refuse services to clients with conditions that could be aggravated by treatments.

6. Liability

Centro Benessere is not responsible for injuries or adverse reactions resulting from failure to disclose pre-existing medical conditions. Our professionals are certified and follow industry best practices.

7. Client Behavior

We expect all clients to maintain respectful behavior towards staff and other clients. We reserve the right to refuse service to anyone who violates this standard.

8. Intellectual Property

All website content, including text, images, logos, and design, is the property of Centro Benessere di Zheng Xiaoyan and is protected by copyright laws.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

10. Governing Law

These terms are governed by Italian law. Any disputes will be subject to the exclusive jurisdiction of the courts of Florence.

11. Contact

For questions regarding these terms, contact us at:
Email: support@ctbenessere.com
Phone: +39 350 869 2623